We guarantee the information about Vietnam travel that we provide will be as up to date, accurate and objective as we can make it. Although we are very proud of our country, we are also honest, If something is not as good as it should be we will tell you. We do not want you to be disappointed. If you want very specific information we will try to find it for you. HVG Travel respects your privacy and we will do our utmost to ensure the information you supply is kept private and secure. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
HOW IS YOUR PERSONAL INFORMATION USED
The information you give helps us provide you with personalised service. When you supply information about yourself for specific purposes, we use the information for that purpose only (i.e. to provide the services or information you have requested). If making a booking with us, additional information will be required for operational reasons.
We do not share, sell or rent information to any third parties. If you receive information from HVG Travel, it is because you have asked to hear from us, you have entered a competition and agreed to join our mailing list, or a friend/colleague has requested it on your behalf. After your tour, we will contact you to ask for your for opinions and comments about your experience of travelling with HVG Travel. Apart from seeking information to improve the quality of our services, we will ask your permission to quote a sentence or two on our web site in a way that ensures your anonymity. The decision to assist us in this way is entirely yours – our request does not place you under any obligation. We will also ask if you would be willing to respond to telephone, e-mail or mail requests from potential customers seeking confirmation of our probity. The text on the page offering this service will include a disclaimer of any liability on your part. As above, this request does not place you under any obligation – feel free to say “No”.
You can access and browse our Web site without needing to disclose any personal data.